The team leaders all seem great and come from a variety of backgrounds. It's nice to be able to interact with those who are at different types of institutions and share knowledge. The faculty members are also fantastic! NACADA is blessed to them them leading this seminar. Charlie Nutt, Executive Office NACADA, even made an appearance!
After the meeting, we all headed over to Crabby Bills for some seafood. I think I know why Bill is Crabby...the food was sub par at best. I had the chance to speak with Randy from DePaul and Ginger from Ozark Technical College extensively over dinner. Great conversation and ideas are starting to flow already.
One thing that George Steele brought up at dinner with how his center is using a FAQ's page to answer the commonly asked questions of his center. This would be a great way to reduce the email load on advisors (i.e., they don't need to reply to the same question over and over again) and provide instant answers to student questions. It seems that this type of FAQ would be ideal but I would love to hear if any other centers are using something similar to this.
That was it for today, but tomorrow is promising to be productive!
3 comments:
Hello Jillian, I am curious the traffic North Carolina State's FAQ's get. We have something similar here:
http://advising.buffalo.edu/help/faq.php
I am not sure if they are used that much but will check.
Thanks for the comment Lisa. I didn't think we had it organized by keyword so that you don't need to read the whole thing to find your information.
Jillian, I am not sure what you mean about "organized by keyword", maybe I missed something on their site. Next time you are in show me. Thank you.
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